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AI order & supply-chain automation for food distributors

Turn order conversations from messaging apps and email into purchase orders — without the typing.

Your customers order the way they always have: a text, a photo, a PDF, on WhatsApp, Telegram or email. Bloomed reads each one, checks it against their catalogue, and turns it into a draft purchase order your team reviews in a tap. Built for SG/MY food distributors.

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“FOTIA 13/6 10pkt squid”a structured draft purchase order with customer, outlet, SKU and quantity, ready for your team to review.

Order-to-cash & supply-chain automation, end to end

We start where the money starts — the order desk, live today — and are building outward across the whole cycle. Seven modules, one flow — with an AI analyst working across all of them.

Sell · order → cash
  1. 1aOrder deskLiveCapture order conversations and turn them into purchase orders.
  2. 1bInvoicingLiveRaise and send invoices straight from an order.
  3. 1cDelivery trackingLivePlan, pick and track delivery of each order.
  4. 1dInvoice paymentIn developmentMatch incoming customer payments to invoices.
Buy · procure → pay
  1. 2aSupplier managementIn developmentManage suppliers, prices and purchasing.
  2. 2bInventory managementIn developmentTrack stock across outlets and warehouses.
  3. 2cSupplier paymentIn developmentSchedule and reconcile payments to suppliers.
✦ AI Data AnalystLiveacross all seven modules

Every insight and every instruction, one message away — like an extra teammate who already knows your whole operation. Your team asks and acts; customers, suppliers and drivers each see only their own slice.

1a Inside the Order desk — available now

Everything below works in production today. We only call something “available now” if you can use it now.

  • Capture order conversations from messaging apps (WhatsApp, Telegram) and email in one shared inbox.

  • Order conversations — as text, a photo or a PDF — become draft purchase orders your team reviews in a tap.

  • Per-customer catalogue, customer and outlet registries, and reopen-to-edit on a purchase order.

  • Ask your own data in plain language — “who should I contact today?”, “top customers this month?”, “any orders to close?” — answered only from your tenant.

  • Automated reminders and follow-ups that reach the right person at the right time, with quiet-hours and opt-out respected.

  • Understands English, Singlish, Malay and Chinese — including messages that switch language mid-sentence.

  • One identity for each teammate across WhatsApp and Telegram via self-serve linking.

  • Multi-tenant isolation, signed sessions, and PDPA right-to-erasure built in from day one.

Frequently asked questions

What is Bloomed?
Bloomed is an AI order-to-cash platform for food distributors in Singapore and Malaysia. Today its live Order desk turns order conversations from messaging apps and email into purchase orders; the rest of the order-to-cash cycle is being built around it.
Is Bloomed food distribution software?
Yes — Bloomed is AI-powered food distribution software built for wholesalers and distributors. Its live Order desk automates order taking from WhatsApp, Telegram and email; invoicing, shipment, procurement and inventory modules are being built around it toward full order-to-cash and supply-chain automation.
How does Bloomed use AI for order and supply-chain automation?
Bloomed uses AI to read every incoming order conversation — text, photo or PDF — and turn it into a structured draft purchase order checked against the customer’s catalogue, replacing manual order entry. It is the first step of automating the whole order-to-cash and procure-to-pay supply chain for food distributors.
Which channels does the order desk work with?
WhatsApp, Telegram and email — order conversations from all of them land in one shared inbox.
Can customers order by photo or PDF?
Yes. Free text, photos and PDFs are all read and turned into a structured draft purchase order your team reviews in a tap — no retyping.
Does it understand local languages?
Yes — English, Singlish, Malay and Chinese, including messages that switch language mid-sentence.
What is coming after the Order desk?
The Order desk, Invoicing and Delivery tracking are live today. We’re building the rest of the cycle: invoice payment, and on the supply side supplier management, inventory management and supplier payment.