AI order desk for food distributors
Turn order conversations from messaging apps and email into purchase orders — without the typing.
Your customers order the way they always have: a text, a photo, a PDF, on WhatsApp, Telegram or email. Bloomed reads each one, checks it against their catalogue, and turns it into a draft purchase order your team reviews in a tap. Built for SG/MY food distributors.
“FOTIA 13/6 10pkt squid”a structured draft purchase order with customer, outlet, SKU and quantity, ready for your team to review.
One platform for order-to-cash, end to end
We start where the money starts — the order desk, live today — and are building outward across the whole cycle. Seven modules, one flow.
- 1aOrder deskLiveCapture order conversations and turn them into purchase orders.
- 1bInvoicingIn developmentRaise and send invoices straight from an order.
- 1cShipmentIn developmentPlan, pick and track delivery of each order.
- 1dInvoice paymentIn developmentMatch incoming customer payments to invoices.
- 2aSupplier managementIn developmentManage suppliers, prices and purchasing.
- 2bInventory managementIn developmentTrack stock across outlets and warehouses.
- 2cSupplier paymentIn developmentSchedule and reconcile payments to suppliers.
1a Inside the Order desk — available now
Everything below works in production today. We only call something “available now” if you can use it now.
Capture order conversations from messaging apps (WhatsApp, Telegram) and email in one shared inbox.
Order conversations — as text, a photo or a PDF — become draft purchase orders your team reviews in a tap.
Per-customer catalogue, customer and outlet registries, and reopen-to-edit on a purchase order.
Ask your own data in plain language — “who should I contact today?”, “top customers this month?”, “any orders to close?” — answered only from your tenant.
Automated reminders and follow-ups that reach the right person at the right time, with quiet-hours and opt-out respected.
Understands English, Singlish, Malay and Chinese — including messages that switch language mid-sentence.
One identity for each teammate across WhatsApp and Telegram via self-serve linking.
Multi-tenant isolation, signed sessions, and PDPA right-to-erasure built in from day one.
Frequently asked questions
- What is Bloomed?
- Bloomed is an AI order-to-cash platform for food distributors in Singapore and Malaysia. Today its live Order desk turns order conversations from messaging apps and email into purchase orders; the rest of the order-to-cash cycle is being built around it.
- Which channels does the order desk work with?
- WhatsApp, Telegram and email — order conversations from all of them land in one shared inbox.
- Can customers order by photo or PDF?
- Yes. Free text, photos and PDFs are all read and turned into a structured draft purchase order your team reviews in a tap — no retyping.
- Does it understand local languages?
- Yes — English, Singlish, Malay and Chinese, including messages that switch language mid-sentence.
- What is coming after the Order desk?
- Bloomed is building the full order-to-cash cycle: invoicing, shipment, invoice payment, and on the supply side supplier management, inventory management and supplier payment.