For food distributors & order desks
Turn WhatsApp orders into confirmed POs — without the typing.
Your customers order the way they always have: a text, a photo, a PDF. Bloomed turns each one into a clean draft purchase order, checks it against their catalogue, and lets your team confirm in a tap.
“FOTIA 13/6 10pkt squid” → a structured draft PO with customer, outlet, SKU and quantity, ready to confirm.
What the order desk does
Available now versus what we’re actively building. No vapourware.
One shared inbox for WhatsApp, Telegram, Microsoft Teams and email.
Customers send orders by text, photo or PDF; the desk turns them into a draft purchase order your team confirms in one tap.
Per-customer catalogue, customer and outlet registries, and reopen-to-edit on a confirmed PO.
Ask your own data in plain language — “who should I contact today?”, “top customers this month?”, “any POs to close?” — answered only from your tenant.
Automated reminders and follow-ups that reach the right person at the right time, with quiet-hours and opt-out respected.
Understands English, Singlish, Malay and Chinese — including messages that switch language mid-sentence.
Multi-tenant isolation, signed sessions, and PDPA right-to-erasure built in from day one.
Automated price quotes, quote checks, RFQ tracking and market-rate intelligence for the sales desk.In development
Two-way sync with your CRM, WMS, TMS and finance systems.In development
Frequently asked questions
- How does Bloomed turn WhatsApp orders into purchase orders?
- A customer sends an order as text, a photo or a PDF; Bloomed reads it, checks it against that customer’s catalogue, and produces a clean draft purchase order your team confirms in one tap.
- Can customers order by photo or PDF?
- Yes. Free text, photos and PDFs are all parsed into a structured draft order — no retyping.
- Does the order desk have a catalogue and customer records?
- Yes — a per-customer catalogue, customer and outlet registries, reopen-to-edit on a confirmed PO, and a plain-language data analyst you can ask “who should I contact today?” or “top customers this month?”.