For SG/MY food distributors · Module 1a · Order desk
Take orders on WhatsApp — without the typing.
Customer messages become draft purchase orders your team confirms in a tap.
Live
See it in action
We only call a module Live if you can use it today.
What it does today
Capture order conversations from messaging apps (WhatsApp, Telegram) and email in one shared inbox.
Order conversations — as text, a photo or a PDF — become draft purchase orders your team reviews in a tap.
Per-customer catalogue, customer and outlet registries, and reopen-to-edit on a purchase order.
Ask your own data in plain language — “who should I contact today?”, “top customers this month?”, “any orders to close?” — answered only from your tenant.
Automated reminders and follow-ups that reach the right person at the right time, with quiet-hours and opt-out respected.
Understands English, Singlish, Malay and Chinese — including messages that switch language mid-sentence.
One identity for each teammate across WhatsApp and Telegram via self-serve linking.
Multi-tenant isolation, signed sessions, and PDPA right-to-erasure built in from day one.
Where it fits in order-to-cash
Questions distributors ask
- What does the Order desk do?
- It reads order messages from WhatsApp, Telegram and email — text, photos or PDFs — and turns each one into a draft purchase order checked against that customer’s catalogue. Your team reviews and confirms in a tap; nothing is sent without you.
- Do my customers need to install anything?
- No. They keep ordering exactly the way they do today — a WhatsApp text, a photo of a handwritten list, a PDF. Bloomed does the reading.
- Can my team check everything before it’s confirmed?
- Yes — every order is a draft until your team confirms it. You can edit lines, quantities and outlets before confirming.
- Is this really working today?
- Yes. The Order desk is live — we only call a module Live if you can use it today.
- Does it understand Singlish, Malay or Chinese?
- Yes — English, Singlish, Malay and Chinese, including messages that switch language mid-sentence.
- How much does it cost?
- Pricing is discussed on WhatsApp — depends on modules and volume.
Stop typing orders by hand.
You’ll chat with a real person on WhatsApp — no forms, no credit card.
WhatsApp: +65 8531 9425 — you’ll chat with a real person on WhatsApp.